← SleepDrift

Support

Something not working, or an idea for what it should do next? Write to support@sleepdrift.app and a person will answer.

When you write in, it helps to include:

your iPhone model, your iOS version, and — if a sound came out wrong — the exact words you typed.

How do I make a sound?

Open the Create tab, type what you want to hear, and tap go. Describe the place and the material, not just the thing: “rain on a canvas tent” beats “rain”, and “box fan in a big empty room” beats “fan”. The first sound of a session takes a moment longer while the engine warms up.

A sound came out wrong

Try rewording rather than repeating. The generator responds to texture and setting, so adding a surface (“on a tin roof”, “through pine trees”) or a distance (“distant”, “close”) usually changes it more than adding adjectives. Every sound also has more than one take — replay it to drift between them.

Nothing plays, or it stops when the screen locks

Check the phone is not in silent mode, and that the volume slider in the app is up — it follows the system volume. Playback continues with the screen off by design; if it stops, make sure Low Power Mode is off and that another app has not taken over audio.

How do I stop it playing all night?

Sleep tab → set a timer. It fades out slowly rather than cutting off. If you also set a gentle wake time, your morning sound rises from a whisper over about two minutes.

Is it safe for a nursery?

Guidance for infant sleep puts all-night sound under roughly 50 dB, with the speaker across the room rather than beside the cot. Settings → Safety → “Check level” measures the room and warns you when the volume is above that. Nothing is recorded during the check.

I paid, and it is asking me to pay again

Tap “restore purchase” on the paywall or in Settings → Purchase, with the same Apple Account you bought with. Sounds you have already made always play, purchase or not.

Managing a subscription

Subscriptions are managed by Apple: apps.apple.com/account/subscriptions. If you cancel, sounds already in your library keep playing.

Deleting your data

There is nothing held anywhere but your device, so deleting the app deletes everything. See the privacy policy.